How to develop empathy Empathy is "the intuitive ability to put oneself in another person's shoes and feel what they feel". It is about embracing a general understanding of the…

How to be more eloquent Cicero, considered to be one of the greatest orators, defined public speaking as the art of pleasing, moving and persuading through speech. Here are eight…

5 tips to improve your written communication at work Despite the proliferation and digitalisation of communication tools at work, it is still very important to have good written communications. Here…

Listening is paramount in our relationships with others. So take a look at our 7 tips for better listening. Then you will be able to decode and understand what your…

Your technical expertise is not the only condition for being successful in business. Your ability to build trusted relationships with colleagues and your manager is an essential part of your…

1. Quite simply, have the courage to speak English! If you do not speak English fluently, you are probably afraid to express yourself in the language of Shakespeare. And if…

Effective communication builds trust between two individuals, yet conflicts, stressful situations or our emotions often obscure our messages. In response to this problem the American psychologist Marshall Rosenberg developed the…